Privacy Policy

This Privacy Policy describes how Active Toast (collectively referred to as "Active Toast," "we," "our," "us") collects, uses, shares, protects, or otherwise processes your information/personal data through our website www.activetoast.in (hereinafter referred to as "Platform").

Please note that you may be able to browse certain sections of the Platform without registering with us. We do not offer any product/service under this Platform outside India, and your personal data will primarily be stored and processed in India. By visiting this Platform, providing your information, or availing of any product/service offered on the Platform, you expressly agree to be bound by the terms and conditions of this Privacy Policy, the Terms of Use, and the applicable service/product terms and conditions, and agree to be governed by the laws of India, including but not limited to the laws applicable to data protection and privacy. If you do not agree, please do not use or access our Platform.

Collection of Information

We collect your personal data when you use our Platform, services, or otherwise interact with us during the course of our relationship. Some of the information that we may collect includes, but is not limited to, personal data/information provided to us during sign-up/registration or while using our Platform such as:
 

1. Name

2. Date of Birth

3. Address

4. Telephone/Mobile Number

5. Email ID

Payment information such as bank account details, credit/debit card details, or other payment instruments (collected with your consent).

We may also track your behavior, preferences, and other information you choose to provide on our Platform. Additionally, we collect information related to your transactions on the Platform and third-party platforms linked to our services.

If you receive an email or call claiming to be from Active Toast requesting sensitive information like PINs, passwords, or other confidential data, do not share such information. Please report such instances to us immediately at support@activetoast.in.

Usage of Information

We use personal data to provide the services you request. This includes, but is not limited to:
 

1. Processing orders and delivering digital products.

2. Enhancing customer experience.

3. Resolving disputes and troubleshooting issues.

4. Informing you about products, updates, and promotions.

5. Detecting and protecting against fraud, errors, and criminal activity.

6. Conducting marketing research and analysis.

We may also use your personal data to comply with legal obligations or as otherwise described at the time of collection.

Sharing of Information

We may share your personal data internally within our group entities, affiliates, and other corporate entities to provide you access to the services and products offered by them. These entities may market to you unless you explicitly opt out.

Additionally, we may disclose personal data to third-party service providers, such as payment gateways, hosting partners, and others, as required to facilitate the services. We may also share information with government agencies or law enforcement as mandated by law or to protect the rights and safety of users.

Security Precautions

We adopt reasonable security practices to protect your personal data from unauthorized access, loss, or misuse. This includes the use of secure servers and encryption technologies. However, transmission of information over the internet is not completely secure, and we cannot guarantee absolute security. Users are responsible for protecting their account credentials.

Data Deletion and Retention

You may delete your account via the settings on our Platform or by contacting us at support@activetoast.in. Deletion of your account will result in the loss of all associated information. In cases of pending grievances or unresolved issues, we may delay or deny the deletion request.

We retain personal data only as long as necessary for the purposes for which it was collected or as required by law. We may retain anonymized data for research and analysis.

Your Rights

You may access, rectify, and update your personal data through the functionalities provided on the Platform. You also have the right to withdraw consent for processing your data by contacting us at support@activetoast.in. Withdrawal of consent may limit your ability to use certain services.

Consent

By using our Platform, you consent to the collection, use, storage, and processing of your data as described in this Privacy Policy. If you provide personal data of others, you confirm that you have the authority to do so.

Changes to this Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices. Significant changes will be communicated to users as required by applicable laws.

For any queries or concerns regarding this Privacy Policy, please contact us at support@activetoast.in.